Pre-closure checklist
- Check the balance and expiry datesOpen RevPoints and tap the points balance so you know what remains.
- Choose a redemption you can actually useReview the exact in-app value and any finality, account-matching or availability rules.
- Complete and verify the redemptionDo not assume a pending airline, hotel, gift-card or friend redemption is complete.
- Check when RevPoints was first openedThe refund exception applies only if you close RevPoints within 14 days of first opening the RevPoints account, and only to bought points that remain unused. It is not a new 14-day window after each purchase.
- Only then confirm closure with SupportVoided points cannot be recovered after the RevPoints account is disabled.
Bought-points boundary
Version 2.3 added a right to cancel RevPoints within 14 days of first opening the RevPoints account; only unused bought points are refunded. The clock starts when the RevPoints account is first opened, not when points are later purchased. Earned points are not refunded.
What closure does and does not reach
Still inside RevPoints
An unused RevPoints balance is voided at closure. A redemption that has not completed should not be treated as safely moved.
Already completed elsewhere
After a completed airline or hotel transfer, the destination programme's own rules apply. Check the destination account rather than relying on an old directory.
Account-closure questions
Do I lose unused RevPoints when the account closes?
Yes. Revolut says all existing points are voided when the RevPoints account is closed, and voided points cannot be recovered.
How do I close only the RevPoints account?
Contact Revolut through in-app chat. RevPoints has no holding fee, so confirm that closure is really what you want before voiding the balance.
When can unused bought RevPoints be refunded at closure?
Only if you close RevPoints within 14 days of first opening the RevPoints account, and only for bought points that remain unused. Buying more points later does not start a new 14-day period.
Does downgrading a Revolut plan close RevPoints?
A plan downgrade and RevPoints closure are different actions. The earn rate and plan benefits can change, so verify the resulting plan and that RevPoints remains active in the app.
What happens to points already transferred to a loyalty programme?
After a completed transfer, the destination programme's own balance and expiry rules apply. Confirm completion in that account before closing RevPoints.
Can I use RevPoints for a friend before closing?
UK in-app Support can process a final redemption for another UK customer with active RevPoints. A 10% points fee applies, so include the fee when checking the remaining balance.
Review RevPoints expiry, cash-like alternatives and friend use, or the redemption ranking.